Introduction

Elite DocuIntelligence is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our enterprise document AI platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Account credentials
• Company information
• Communication preferences

Document data

When you upload documents to our platform, we process and store:

• Document content and metadata
• Document embeddings and vector representations
• Usage patterns and query history

Automatically Collected Information

We automatically collect certain information about your device and usage:

• IP address and browser type
• Device information and operating system
• Usage statistics and interaction data
• Log files and error reports

How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process and analyze your documents
• To communicate with you about service updates
• To ensure security and prevent fraud
• To comply with legal obligations
• To provide customer support

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Strict authentication and authorization protocols
• Regular Audits: Continuous security assessments and penetration testing
• Data Isolation: Your documents are isolated and accessible only to you

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Retained while your account is active
• Document data: Retained until you delete it or close your account
• Usage logs: Typically retained for 90 days

Your Rights

You have the right to:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdrawal: Withdraw consent at any time

Third-Party Services

We use trusted third-party services to operate our platform:

• Authentication: Clerk (user authentication and management)
• Database: Supabase (data storage)
• AI Processing: OpenAI (document analysis)
• Hosting: Vercel Cloud infrastructure providers (web hosting)

These services have their own privacy policies and security measures.

Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last updated date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: